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Modernization of Loan Processing Operations through Proprietary Web Platform
  1. case
  2. Modernization of Loan Processing Operations through Proprietary Web Platform

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Modernization of Loan Processing Operations through Proprietary Web Platform

ahex.co
Financial services
Real estate

Current System Limitations and Operational Inefficiencies

Existing monolithic loan processing system requires per-user licensing, lacks real-time integration capabilities, and fails to centralize operations across multiple branches. Legacy infrastructure creates latency issues during third-party data validation and communication, while outdated architecture prevents seamless scalability and increases operational costs.

About the Client

Established US-based financial institution specializing in home loan origination and processing for prospective home buyers

Strategic Modernization Goals

  • Replace legacy system with secure, proprietary web platform
  • Centralize loan processing operations across all branches
  • Eliminate per-user licensing costs through enterprise solution
  • Implement real-time third-party integrations for data validation
  • Establish scalable microservices architecture for future growth

Core System Capabilities

  • Lead onboarding and loan application management
  • Real-time SMS/email notifications via integrated communication services
  • Role-based access control for different user tiers
  • Loan account creation and processing workflows
  • Credit report integration and validation
  • Customizable operational dashboards
  • Comprehensive reporting suite
  • Third-party service failover management

Technology Stack Requirements

Angular 6 for frontend framework
Symfony for backend framework
MySQL database management
Redis caching solution
AWS cloud infrastructure (ElasticBeanstalk, S3, RDS)
Git version control system

Critical System Integrations

  • SendGrid email service integration
  • Credit verification service APIs
  • SMS gateway providers
  • Legacy data migration interfaces

Operational Excellence Criteria

  • High-availability microservices architecture
  • Real-time data synchronization guarantees
  • Enterprise-grade security compliance (PCI-DSS)
  • Sub-second API response times for critical operations
  • Horizontal scalability for 10x user growth

Anticipated Business Transformation

Centralized loan processing platform will eliminate $250,000+ annual licensing fees while improving cross-branch operational efficiency by 40%. Real-time integrations will reduce loan approval timelines by 60%, and microservices architecture will support 500+ concurrent users across 50+ branches. Enhanced reporting capabilities and automated workflows are projected to increase loan officer productivity by 35% within first year of deployment.

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