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Modernization of Healthcare Revenue Cycle Management Platform User Experience
  1. case
  2. Modernization of Healthcare Revenue Cycle Management Platform User Experience

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Modernization of Healthcare Revenue Cycle Management Platform User Experience

yslingshot.com
Medical
Health & Fitness
Information Technology

Current System Limitations

Inconsistent user experience across platform components, outdated interface design not aligned with modern standards, complex navigation structure from incremental updates, internal team knowledge gaps in design systems, and frontend development resource constraints

About the Client

High-growth revenue cycle management company specializing in documentation, coding, and billing for home health, hospice, and palliative care agencies

Strategic Goals

  • Establish consistent UI/UX standards through a unified design system
  • Modernize platform aesthetics to meet current design trends
  • Simplify navigation structure for improved user flow
  • Enhance internal team capabilities through design system documentation
  • Accelerate implementation through supplemental frontend development resources

Core System Enhancements

  • Unified design system with reusable UI components
  • Modernized visual interface with updated typography and color schemes
  • Streamlined navigation architecture with role-based access
  • Interactive design system documentation with implementation examples
  • Responsive frontend implementation aligned with new design standards

Technology Stack

Figma
.NET C#
Azure

System Integration Needs

  • Electronic Health Record (EHR) systems
  • Medical billing software platforms
  • HIPAA compliance frameworks

Operational Requirements

  • Scalable architecture for growing user base
  • High-availability deployment on Azure cloud
  • Healthcare data security compliance (HIPAA)
  • Cross-browser compatibility with modern standards

Expected Business Outcomes

Enhanced user satisfaction through consistent experience, improved market competitiveness with modern design, accelerated implementation timelines through supplemental development resources, and long-term maintainability through standardized design systems

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