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Modern Secure Messaging Platform with Protocol and UI Revamp for Enterprise and Government Use
  1. case
  2. Modern Secure Messaging Platform with Protocol and UI Revamp for Enterprise and Government Use

Modern Secure Messaging Platform with Protocol and UI Revamp for Enterprise and Government Use

appunite.com
Telecommunications
Government
Business services

Identifying Challenges in Secure, Accessible, and Modern Communication Solutions

The client faces challenges in transitioning from an outdated messaging application to a modern, high-security platform that supports multiple platforms with enhanced accessibility and features. They need to adhere to strict security standards, including governmental compliance, while integrating new protocols and improving maintainability, performance, and user experience across web, iOS, and Android platforms.

About the Client

A large-scale telecommunications or secure communication company aiming to overhaul and modernize its encrypted messaging solutions to meet high security standards and improve user experience across multiple platforms.

Goals for Developing a Secure, Modern, and Compliant Messaging System

  • Rebuild existing communication applications with modern, maintainable technologies to ensure long-term scalability and ease of updates.
  • Integrate the latest secure messaging protocols, such as MLS, to set a new industry standard for end-to-end encrypted communication.
  • Enhance accessibility and usability of web, iOS, and Android applications with improved UI/UX design.
  • Ensure full compliance with governmental standards and security requirements, delivering rigorous security and accessibility features.
  • Improve application performance, stability, and manageability through major refactors and platform optimizations.
  • Support multi-platform synchronization and seamless feature development across web, mobile, and backend systems.

Core Functionalities and Features for a Secure Messaging Platform

  • End-to-end encrypted messaging, voice, and video calling capabilities.
  • Implementation of an advanced messaging security protocol (e.g., MLS) for enhanced message security and standardization.
  • Web, iOS, and Android application development and relaunch with modern UI/UX designs.
  • Platform-specific optimizations and performance improvements, including UI refactoring (e.g., Jetpack Compose for Android).
  • Compliance with strict governmental security and accessibility standards.
  • Technical documentation guiding protocol implementation and features.
  • Bug fixing, feature enhancement, and seamless platform integration support.

Preferred Technologies and Architectural Approaches

Modern UI frameworks such as Jetpack Compose for Android
Cross-platform development tools for iOS and web
Implementation of the MLS (Messaging Layer Security) protocol
Secure, scalable backend infrastructure supporting end-to-end encryption
Up-to-date programming languages and frameworks aligned with the latest security and development standards

External Systems and Protocol Integrations

  • MLS protocol standard libraries and tools for encryption
  • Security compliance and auditing systems
  • Existing infrastructure for user management and authentication
  • Voice and video communication APIs or native SDKs
  • Accessibility and compliance testing tools

Non-Functional Requirements for System Performance and Security

  • System scalability to handle increasing user base and features
  • High security standards satisfying governmental and enterprise requirements
  • Reliability with minimal downtime and seamless updates
  • Performance optimization for real-time messaging and multimedia sharing
  • Regulatory compliance including accessibility standards

Projected Business Impact and Benefits of the New Platform

The project aims to deliver a secure, compliant, and user-friendly messaging system that meets government standards, enhancing security and usability. Successful implementation is expected to improve maintainability, support protocol standardization, increase platform performance, and ensure compliance, thereby strengthening the client’s position as a trusted provider of encrypted communication solutions.

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