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Modern Intranet Platform for Insurance Technology Startup

sphereinc.com

Insurance

Information technology

Legacy Intranet Limitations

The client's existing intranet was difficult to maintain, lacked collaborative features, and failed to provide real-time updates or cross-departmental SOP integration. This resulted in outdated content, fragmented workflows, and limited executive visibility into aggregated operational procedures.

About the Client

A well-funded insurance technology startup focused on streamlining business insurance for startups through tailored, next-day coverage solutions.

Key Project Goals

Implement a collaborative, real-time intranet platform with intuitive navigation
Create a centralized master catalog of department-specific SOPs for executive access
Enable seamless content contribution from cross-functional teams
Integrate calendar functionality for departmental scheduling
Provide role-specific training for platform adoption

Core System Capabilities

Department-specific team pages with role-based access controls
Hierarchical SOP structure aggregating departmental procedures
Real-time document collaboration and version control
Integrated Google Calendar for cross-department scheduling
Executive dashboard for master catalog access
Customizable templates for standardized content creation

Technology Stack

Atlassian Confluence

Google Workspace APIs

HTML5/CSS3

JavaScript (React)

System Integrations

Google Calendar
Single Sign-On (SSO)
Cloud storage APIs

Operational Requirements

High availability (99.9% uptime)
Role-based security controls
Scalable cloud architecture
Cross-browser compatibility
Disaster recovery protocols

Expected Business Outcomes

Enables 360-degree visibility into operational procedures, reduces content management overhead by 60%, accelerates onboarding through centralized knowledge sharing, and improves cross-departmental collaboration with real-time editing capabilities.