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Mobile Insurance Information Platform for Enterprise Employees
  1. case
  2. Mobile Insurance Information Platform for Enterprise Employees

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Mobile Insurance Information Platform for Enterprise Employees

inoxoft.com
Insurance
Information technology

Challenges in Accessing Insurance Information

Enterprise employees face difficulties accessing critical insurance details due to reliance on manual insurer communication, leading to delays in understanding coverage terms, authorized healthcare providers, and plan benefits.

About the Client

A corporate insurance provider offering medical and personal insurance plans to enterprise clients

Key Project Goals

  • Enable self-service access to insurance plan details for employees
  • Provide instant mobile access to authorized healthcare provider networks
  • Reduce administrative burden on insurers through automated information delivery
  • Improve transparency of insurance terms and conditions

Core System Capabilities

  • Personalized insurance plan dashboards
  • Searchable directory of authorized hospitals and specialists
  • Digital access to policy terms and conditions
  • Push notifications for plan updates
  • Secure document storage for insurance certificates

Technology Stack

React Native
AWS Cloud Hosting
Firebase Authentication

System Integrations

  • HR Management Systems (e.g., Workday)
  • Insurance Claims Databases
  • Single Sign-On (SSO) Providers

Operational Requirements

  • HIPAA-compliant data security
  • 99.9% system uptime SLA
  • Support for 10,000+ concurrent users
  • Multi-language support

Expected Business Outcomes

Anticipated 40% reduction in employee insurance-related inquiries, 25% faster claims processing through improved data accessibility, and enhanced employee satisfaction scores by 30% through self-service capabilities.

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