Mobile Application for Advanced Meeting Booking and Contact Management

The client experiences difficulties managing client contact information and scheduling meetings efficiently, leading to reduced engagement and operational inefficiencies. The existing process lacks integration and responsiveness, impacting overall customer experience and internal productivity.

A mid-sized enterprise focusing on delivering professional services seeking to streamline client interactions and appointment scheduling via a mobile app.

• Develop a feature-rich mobile application enabling users to book meetings seamlessly through their mobile devices.
• Implement contact management tools facilitating easy access and update of client information.
• Enhance user engagement by providing real-time notifications and communication channels.
• Achieve improved scheduling efficiency, reducing booking time and errors, with an estimated 20% increase in meeting scheduling speed.
• Increase customer satisfaction through a more responsive and accessible contact and booking system.
• Support scalability to handle a growing user base with minimal performance degradation.

• User authentication and profile management with secure login.
• Contact management module for storing, editing, and retrieving client contact details.
• Calendar integration for viewing available time slots and booking meetings.
• Real-time notifications for upcoming meetings and contact interactions.
• In-app messaging or calling functionality to facilitate contact communication.
• Admin dashboard to monitor bookings, contacts, and app usage analytics.

• Calendar and scheduling APIs for real-time availability
• Notification services (Firebase Cloud Messaging or similar)
• Contact synchronization with existing CRM or contact databases
• Communication SDKs for in-app messaging or calling

• Application must support at least 10,000 concurrent users with a system uptime of 99.9%
• Response time for booking confirmation should be under 2 seconds
• Data encryption for contact and communication data in transit and at rest
• Compliance with data privacy regulations relevant to contact and appointment data

The new mobile application is expected to streamline meeting scheduling and contact management, resulting in a 20% increase in booking efficiency, enhanced user engagement, and improved customer satisfaction levels. Additionally, the system will support scalability for future growth, reducing manual scheduling errors and operational overhead.