The client faces difficulty in effectively delivering targeted daily deals to customers based on their current location, and in implementing a reward system that encourages daily engagement while integrating with existing backend systems. Additionally, the client needs to facilitate real-time notifications for moving or traveling users to maximize deal visibility.
A regional retail chain seeking to enhance customer engagement through a mobile platform offering localized discounts and loyalty incentives.
The implementation of this location-based deals and loyalty app is expected to significantly increase user engagement by providing personalized, real-time offers. It aims to drive higher local sales, improve customer retention through the loyalty program, and enhance overall brand loyalty, mirroring success metrics such as increased deal redemption rates and app usage frequency observed in similar initiatives.