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Legacy System Modernization and Scalability Enhancement

sphereinc.com

Financial services

Challenge

Integra Credit's legacy online consumer lending platform was hindering scalability and innovation. The outdated system resulted in increased costs, complex support, and limited ability to incorporate new features and personalize customer experiences, impacting their growth and competitiveness.

About the Client

Chicago-based online consumer lending company providing fast, flexible, and convenient financial solutions.

Objectives

Migrate from the legacy platform to a modern system.
Modernize existing system functionality.
Integrate new features and enhancements.
Improve operational efficiency and reduce support costs.
Enhance scalability to accommodate growing customer demand.
Enable personalized customer experiences.

Functional Requirements

Loan application submission and management
Credit risk scoring and approval workflows
Customer account management
Payment processing
Reporting and analytics dashboard
Integration with credit bureaus

Preferred Technologies

Modern cloud platform (e.g., Oracle NetSuite)

API-driven architecture

Scalable database solutions

Secure authentication and authorization mechanisms

Required Integrations

Credit bureaus (e.g., Experian, Equifax, TransUnion)
Payment gateways
CRM systems

Non-Functional Requirements

High scalability to handle peak loads
Reliable performance and uptime
Robust security measures to protect sensitive data
Maintainability and ease of updates
Data integrity and consistency

Expected Business Impact

The modernization project is expected to significantly improve Integra Credit's operational efficiency, reduce costs, enable faster innovation, and enhance customer satisfaction. The company will be better positioned to scale its business, compete effectively in the online lending market, and deliver personalized financial solutions.