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The company's manual eyewear measurement process was time-consuming and prone to errors, leading to slower order processing and potential customer dissatisfaction. They needed a more efficient and accurate method for obtaining pupillary distance and height measurements.
A European eyewear company specializing in optical fittings and sales, seeking to modernize its measurement process and improve customer experience.
Automating the eyewear measurement process is expected to significantly reduce order processing time, leading to increased efficiency, improved customer satisfaction, and potentially higher sales volume. The improved accuracy will also reduce the need for re-measurements and minimize errors in order fulfillment.