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Inventory Automation Platform for Multi-Channel eCommerce Optimization
  1. case
  2. Inventory Automation Platform for Multi-Channel eCommerce Optimization

Inventory Automation Platform for Multi-Channel eCommerce Optimization

sda.company
eCommerce

Challenges in Inventory Management and Multi-Channel Synchronization

The client requires an automated inventory management system to handle product tracking, pricing adjustments, and synchronization across various platforms such as eBay, Shopify, Amazon, and other marketplaces. Current manual processes lead to inefficiencies, discrepancies in stock levels, and risks of overselling, adversely affecting profitability and customer satisfaction.

About the Client

A mid-sized online retailer specializing in consumer electronics such as phones, tablets, laptops, and smart watches, operating across multiple marketplace platforms.

Goals for Developing an Automated Inventory and Marketplace Synchronization System

  • Develop a comprehensive inventory management system from scratch to streamline product tracking, stock updating, and price adjustments.
  • Implement seamless automatic synchronization of inventory levels and product data across multiple online marketplaces to prevent overselling and ensure data consistency.
  • Create a user-friendly, web-based interface matching the underlying business logic to facilitate easy management by staff with role-based access.
  • Incorporate SKU management to uniquely identify and organize products, ensuring accurate inventory control across platforms.
  • Enable QR code generation and scanning capabilities for efficient product entry, tracking, and stock management.
  • Design the architecture to accommodate future integrations with additional systems or platforms.
  • Automate the full sales cycle process from receipt to sale through database integration, reducing redundancies and manual interventions.

Core Functional System Requirements for Inventory Automation

  • Role-based user access controls (administrator, sales manager, product handler, etc.)
  • Real-time inventory tracking and automatic synchronization across marketplaces
  • SKU management system for product identification and organization
  • QR code generation and scanning to streamline product entry and updates
  • Comprehensive reporting and analytics on sales, stock levels, turnover rates, and history
  • Full cycle management from product receipt to sale, including pricing adjustments

Preferred Technologies and Architectural Approach

Web-based platform architecture
Database driven system for inventory and transaction management
QR code generation and scanning integrations
Role-based access control frameworks

Essential External System Integrations

  • Marketplaces such as eBay, Shopify, Amazon, and others for inventory synchronization
  • Barcode/QR code scanning applications for inventory tracking
  • Existing payment or order processing systems if applicable

Non-Functional System Requirements

  • High scalability to handle thousands of products and multiple concurrent users
  • Real-time data synchronization with minimal latency
  • Secure user authentication and data protection
  • System availability and uptime targeting 99.9%
  • Performance optimized for quick data retrieval and stock updates

Projected Business Benefits and System Impact

The implementation of a centralized inventory automation system is expected to triple the efficiency of stock management processes, reduce errors related to stock discrepancies, and prevent overselling across multiple sales channels. This will enhance overall profitability, improve customer satisfaction with accurate inventory data, and lay a scalable foundation for future multi-platform integrations.

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