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Integrated Multi-Component Web Application for Construction Order Management

instinctools.com

Construction

ECommerce

Business Challenges in Order Processing and Customer Experience

Legacy systems causing inefficiencies in measurement visualization, manual price calculation delays, fragmented order tracking, and poor customer transparency. Outdated tools led to inconsistent documentation, double PDF outputs, and operational bottlenecks in quote management and post-purchase communication.

About the Client

A British window and door installation company specializing in custom residential solutions

Project Goals for Digital Transformation

Streamline internal workflows through integrated digital measurement and pricing
Automate cost calculation to reduce customer wait times
Implement real-time order tracking for both staff and customers
Create intuitive design tools with offline capabilities
Centralize system management through a unified admin interface

Core System Functionalities

Interactive drawing tool with Konva.js for window/door schematics
Automated pricing engine integrated with accounting software
Modular product templates for rapid configuration
Customer portal with order status tracking and quote history
Admin panel for managing users, templates, and system settings
Dual PDF generation (customer-friendly and technical specifications)
Offline accessibility with Firebase synchronization

Technology Stack Requirements

React

Konva.js

Firebase

AdminJS

JavaScript

System Integration Needs

Accounting software (e.g., QuickBooks/Xero)
Email notification system
PDF generation API

Operational Requirements

Offline-first functionality with data synchronization
High-performance rendering of complex schematics
Role-based access control
Cross-browser compatibility
Scalable template management system

Expected Business Outcomes

Accelerated order processing through automated pricing and digital workflows, 70% reduction in customer communication delays, improved order tracking transparency for 100% of stakeholders, and streamlined template-based product configuration reducing human error. The solution enables faster quote turnaround times while maintaining manufacturing precision through standardized technical documentation.