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Integrated Healthcare Management Platform for HME/DME Providers

gloriumtech.com

Medical

Health & Fitness

Information Technology

Challenges in Healthcare Operations Management

Manual billing processes across multiple payers (patients, insurance, providers), fragmented inventory tracking, decentralized patient records, inefficient order processing workflows, paper-based documentation systems, lack of mobile access for field operations, and insufficient real-time analytics capabilities.

About the Client

Healthcare software provider specializing in HME/DME solutions for home medical equipment management

Project Goals

Digitize and centralize all business operations into a single platform
Automate billing processes across three payer types
Implement real-time inventory management with barcode tracking
Create unified patient electronic medical records (EMR)
Streamline order processing from intake to delivery
Eliminate paper-based documentation through digital workflows
Enable mobile access for delivery tracking and appointments
Provide comprehensive business analytics and reporting

Core System Functionalities

Multi-payer billing automation with payment gateway integration
Real-time inventory tracking with COGS and depreciation tracking
HIPAA-compliant patient EMR system with insurance verification
Order management with automated purchase orders and reorder points
Digital document management with e-signature capabilities
Native mobile app for delivery tracking and appointment scheduling
Real-time analytics dashboard for financial and operational metrics

Technology Stack

Angular

.NET Core

System Integrations

Payment processing systems
Barcode scanning hardware
Mobile device platforms (iOS/Android)
HIPAA-compliant data storage
GDPR-compliant data protection

Non-Functional Requirements

Enterprise-grade security and compliance
High-availability cloud architecture
Scalable infrastructure for growing client base
Real-time data synchronization across modules
User-friendly interface with role-based access

Expected Business Impact

Complete digital transformation of healthcare operations, reducing administrative overhead by 40%, improving payment collection rates through automation, enabling real-time business intelligence for decision-making, and supporting business growth through improved operational efficiency and patient care quality.