Integrated Assembly Management and Client Relationship System for Vehicle Monitoring Device Production

The client faces difficulties in efficiently managing assembly appointments, tracking assembly progress, maintaining strong client relationships, and streamlining sales processes. There is a lack of an integrated system that allows employees to report progress, manage contracts, and monitor financial operations seamlessly, which hampers operational efficiency and customer satisfaction.

A mid-sized manufacturing company specializing in the production and assembly of vehicle monitoring devices, seeking to streamline manufacturing processes, enhance customer communication, and improve operational efficiency.

• Create a centralized system to manage all assembly appointments, reports, and related activities.
• Enable employees to upload and send photos and updates directly to a shared database for real-time supervision.
• Integrate the system with existing ERP solutions to synchronize contracts, subscriptions, and financial data.
• Develop user-friendly web and mobile applications to facilitate communication and operational monitoring for both staff and clients.
• Automate reporting and reporting of assembly outcomes to improve reporting accuracy and decision-making.
• Enhance client engagement through transparent information access, including invoice tracking and service updates.

• Appointment management module to schedule and update assembly tasks.
• Photo and document upload feature allowing staff to send updates directly to the database.
• Contract and subscription management interface for overseeing customer agreements.
• Invoice and financial operation tracking for transparency and financial oversight.
• Client portal providing access to project updates, invoices, and service history.
• Backend data management developed with Java, with frontend components built using Angular.
• Mobile app primarily for Android devices, also developed in Java, for on-the-go reporting and communication.
• Integration with ERP systems to synchronize business data and processes.

• ERP integration for contracts, subscriptions, and financial records
• Camera or media management systems for photo uploads
• Notification services for updates and alerts

• System scalability to handle increasing assembly activities and user base
• High performance for real-time updates and photo uploads
• Data security compliance for sensitive client and financial data
• System availability aiming for 99.9% uptime
• Responsive design for web interfaces and mobile app usability

The implementation of an integrated assembly and client management system is expected to significantly enhance operational efficiency by streamlining appointment scheduling, reporting, and contract management. It will improve transparency with customers through real-time updates and invoice tracking, leading to increased client satisfaction. The system aims to contribute to ongoing product expansion, reduce manual reporting errors, and support better decision-making, ultimately boosting productivity and customer loyalty.