The client faces declining user engagement and retention in their existing location-based reward app, which offers cryptocurrency incentives for walking and exploring cities. Users find the interface confusing, the work mechanism unclear, and struggle to understand how to withdraw earnings, leading to reduced activity over time. The need is to redesign and enhance the app to boost user retention, engagement, and facilitate smoother reward interactions.
A mid-sized technology company specializing in innovative mobile gaming solutions and user engagement platforms.
By redesigning and enhancing the existing app with advanced gamification, AR integration, and dynamic reward mechanics, the new system aims to significantly increase user retention and activity rates. Expected outcomes include a measurable boost in daily active users, improved user satisfaction due to clearer UX, and expanded market reach through referral programs. These enhancements are projected to enhance the client’s cryptocurrency adoption and foster a loyal user community, with an estimated 20-30% increase in user engagement metrics within the first six months post-launch.