The client experiences difficulties reconciling insurance reimbursements with clinic deposits due to manual processing of Explanation of Benefits documents, resulting in delays, errors, and lack of comprehensive financial visibility. Handling large volumes of electronic and paper-based documents and processing banking transactions, including physical checks, further complicate their financial operations.
A mid-sized private healthcare provider network facing challenges in financial reconciliation and billing automation.
The implementation of this automated healthcare financial management system is expected to significantly reduce manual processing efforts, decrease reconciliation errors, and speed up financial workflows. It aims to improve the accuracy and timeliness of reimbursements and deposits, resulting in enhanced financial visibility and operational efficiency for healthcare providers, potentially reducing reconciliation time by up to 50% and error rates below 1%.