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ERP System Modernization and ECommerce Platform Enhancement for European Market Expansion
  1. case
  2. ERP System Modernization and ECommerce Platform Enhancement for European Market Expansion

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ERP System Modernization and ECommerce Platform Enhancement for European Market Expansion

snotor pro
eCommerce
Retail
Clothing

Challenges in Manual Order Processing and System Scalability

Existing manual order processing involved multiple personnel with complex interdependencies, leading to inefficiencies in inventory management and order fulfillment. Critical issues included inability to automatically handle payment failures, lack of centralized control over order lifecycle, and system limitations hindering European market expansion.

About the Client

Online clothing retailer seeking to scale operations to the European market through ERP system integration and platform modernization

Objectives for ERP Modernization and Market Expansion

  • Automate end-to-end order management processes
  • Integrate ERP capabilities for centralized inventory and delivery control
  • Enhance user experience for European customers
  • Implement scalable architecture for international expansion
  • Reduce manual intervention in order lifecycle management

Core System Functionalities and Key Features

  • Automated payment failure detection and order status updates
  • Real-time inventory allocation and warehouse management
  • Centralized order tracking with role-based access control
  • Multi-currency and multi-language support for European markets
  • Client notification system for payment reminders and order status changes

Technology Stack for System Modernization

PHP Laravel 5.7
PostgreSQL Database
Vue.js with Nuxt.js and Server-Side Rendering
Nginx Web Server
Figma for UI/UX Design

Required System Integrations

  • Payment gateways (Stripe, PayPal)
  • Third-party delivery services
  • Existing warehouse management systems
  • Customer relationship management (CRM) tools

Non-Functional System Requirements

  • High availability (99.9% uptime)
  • Scalable architecture for 500% traffic growth
  • Response time under 2 seconds for 95% of requests
  • GDPR compliance for European operations
  • Automated testing with zero production bugs

Expected Business Impact of ERP Modernization

Implementation will reduce order processing errors by 70%, decrease manual labor costs by 40%, and enable seamless European market expansion. The system will support 5% monthly sales growth through improved customer experience and operational efficiency, with projected 10-15% seasonal sales increases during peak periods like back-to-school seasons.

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