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Enterprise SaaS Platform for Comprehensive Business Process Automation in Educational Institutions
  1. case
  2. Enterprise SaaS Platform for Comprehensive Business Process Automation in Educational Institutions

Enterprise SaaS Platform for Comprehensive Business Process Automation in Educational Institutions

oxagile.com
Education

Challenges Faced by Educational Institutions in Managing Multiple Disconnected Systems

Educational institutions struggle with managing complex, fragmented workflows across attendance tracking, financial operations, resource planning, and licensing. Existing systems often become increasingly complex, with code duplication making new feature rollout difficult, regressions frequent, and maintenance burdens high. They require a unified, scalable, and maintainable platform to enhance operational efficiency and user experience.

About the Client

A mid-to-large size educational administration organization managing private or public institutions, seeking integrated automation of administrative, financial, and resource management workflows.

Goals for Implementing a Unified Business Process Automation System

  • Develop an integrated SaaS platform that consolidates attendance, financial management, resource planning, and license control functionalities into a single system.
  • Enhance system scalability and maintainability by adopting a modular microservice architecture.
  • Enable parallel development and faster deployment of new features to reduce time to market.
  • Improve system reliability and ease of testing through isolated microservices and automated regression testing procedures.
  • Support horizontal scaling to accommodate a growing user base without performance degradation.
  • Provide secure, role-based access for staff, students, parents, and external stakeholders via intranet and public internet portals.
  • Support comprehensive reporting and analytics, including financial statements, payroll calculations, and event tracking.

Core Functional Requirements for the Educational Business Automation System

  • Attendance tracking and absence management for students and staff
  • Financial operations management including invoicing, payroll, and expense calculations
  • Resource planning for staff scheduling, leave management, and trips
  • License management with flexible tiered pricing models based on session or user count
  • Access portals for staff, students, and parents via secure internet login with SSO integration
  • Internal communication tools such as forums and knowledge base for staff collaboration
  • Event calendar with status tracking and alert notifications
  • Generation and management of financial documents like payroll sheets and invoices
  • Real-time reporting and analytics dashboards for financial and operational insights

Preferred Architectural and Technical Technologies

Cloud-native microservice architecture
.NET framework, ASP.NET for backend development
AngularJS, TypeScript, Knockout.js, jQuery for frontend development
MS SQL for database management
NHibernate for ORM
RabbitMQ, MassTransit for messaging and asynchronous communication
NuGet package management
SSO-based authentication for secure user access

External System Integrations for Seamless Data Flow

  • Identity providers for SSO authentication
  • Accounting and payroll systems
  • Child and employee data management systems
  • Event management and notification platforms
  • Financial reporting tools

Key Non-Functional System Requirements and Performance Metrics

  • High scalability supporting horizontal scaling to serve tens of thousands of users
  • System availability with 99.9% uptime
  • Performance optimization to ensure fast load times and transaction processing
  • Rigorous security protocols including role-based access control and data encryption
  • Automated testing pipelines for microservice deployment
  • Extensive monitoring and logging for system health and troubleshooting
  • Support for parallel development workflows to accelerate time-to-market

Projected Business Impact and Benefits of the Automated System

Implementing a modern, integrated SaaS platform is expected to significantly improve operational efficiency, reduce maintenance costs, and accelerate feature deployment. The platform aims to support scalability for growing user bases and improve user experience through secure, role-based access. The system's comprehensive reporting and automation capabilities are designed to streamline administrative workflows, resulting in faster financial processing, better resource utilization, and enhanced stakeholder communication, ultimately leading to increased satisfaction and institutional effectiveness.

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