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Enterprise Internal Communication and Collaboration Platform Development
  1. case
  2. Enterprise Internal Communication and Collaboration Platform Development

Enterprise Internal Communication and Collaboration Platform Development

exposit.com
Business services
Media
Telecommunications

Challenge: Inefficient and Secure Internal Communication in Large Enterprises

The client faces difficulties in enabling rapid, secure, and reliable internal communication among employees, particularly with sensitive or confidential data, leading to delayed responses and decreased productivity. Existing solutions lack seamless offline access, advanced authentication, and efficient content sharing, impacting operational effectiveness.

About the Client

A large enterprise specializing in corporate communications seeking a secure, scalable SaaS solution for internal information exchange and team collaboration.

Objectives for Enhancing Corporate Communication and Collaboration

  • Develop a secure SaaS platform facilitating quick and reliable internal information exchange for employees.
  • Implement multi-modal authentication, including biometric recognition, to safeguard sensitive data.
  • Enable offline and online access to vital documents, ensuring continuous productivity regardless of connectivity.
  • Enable real-time synchronization of content changes and updates across web and mobile platforms.
  • Provide robust sharing features via links or email to streamline collaboration.
  • Support high-performance operation with stability, scalability, and predictable performance metrics.

Core Functional Features for Corporate Communication System

  • Secure administrator panel for managing user access, content distribution, and data organization.
  • Mobile and web client applications providing categorized content views and seamless content download and management.
  • Offline mode capability for downloading and accessing documents without internet connectivity.
  • Biometric authentication utilizing facial recognition and fingerprint scanning for user login.
  • Real-time data synchronization between web and mobile applications ensuring updated content delivery.
  • Support for working with PDF files and document merging/editing capabilities.
  • Sharing functionality via URLs or email to facilitate collaboration outside the platform.
  • Automated notification system to alert users of content updates or relevant events.

Preferred Technologies and Architectural Approach for Development

Backend: Java 8 with Spring Framework, PostgreSQL for data management, nginx server.
Frontend: React.js with Redux, ANTD UI components, axios, Lodash, NodeSass, Chokidar, Moment.
Mobile: Swift for iOS, utilizing SDKs for device biometrics, URL sessions, and local data storage.
Cloud and infrastructure: Cloud Platform (e.g., GCP), with secure storage and scalable deployment.

External Systems and Data Integration Needs

  • Biometric authentication modules (face and fingerprint recognition) hardware SDKs.
  • Email systems for notifications and sharing links.
  • Content management servers for storing and retrieving documents.
  • Synchronization service to coordinate updates across web and mobile clients.

Performance, Security, and Scalability Expectations

  • Application must support offline access to all critical content with synchronization delays less than 30 seconds.
  • System should handle concurrent access by thousands of users with minimal latency.
  • Authentication must utilize biometric data with industry-standard encryption to ensure security and privacy.
  • Ensure high availability and fault tolerance to meet enterprise operational standards.
  • System performance should maintain stability under peak load conditions.

Projected Business Benefits from Implementing the Communication Platform

The implementation of this platform is expected to enable seamless access to critical content, thereby increasing internal productivity by facilitating rapid responses to project updates. Advanced biometric security will minimize unauthorized access risks. Real-time synchronization and sharing features will streamline collaboration, supporting swift decision-making and operational agility, ultimately leading to improved efficiency and security within the organization.

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