Enterprise eCommerce Platform Modernization with Integrated ERP and Middleware Solutions

The client currently relies on outdated, poorly integrated legacy systems for eCommerce sales, inventory management, and logistics. These systems are difficult to maintain, scale, and learn, resulting in performance bottlenecks, inefficient processes, and increased operational risks. Additionally, disparate platforms hinder real-time data exchange and overall process automation, impacting customer satisfaction and operational agility.

A mid-sized manufacturing company specializing in consumer household products, operating across multiple European markets, managing in-house product management, warehouse, and logistics processes.

• Streamline and modernize eCommerce sales channels by migrating from legacy web platforms to a scalable, flexible eCommerce platform.
• Establish a centralized product information management system leveraging cloud infrastructure to improve data consistency and accessibility.
• Integrate an ERP system dedicated to logistics, procurement, and stock management to serve as the single source of truth.
• Develop a custom middleware application to enable seamless communication between the eCommerce platform, ERP system, and other internal applications.
• Ensure the new system architecture supports high performance, scalability, and security, catering to over 10,000 products and multi-country operations.
• Implement comprehensive quality assurance practices to maintain system reliability and performance post-deployment.

• Migration of existing web shops to a modern, scalable eCommerce platform (e.g., based on Shopify or similar technology).
• Development of a custom middleware app for system communication via APIs, with a user-friendly UI for customer service order management.
• Implementation of a centralized product information management system on a cloud platform, ensuring uniform data across sales and logistics modules.
• Integration of an ERP platform for procurement, stock control, and logistics, serving as the authoritative data source.
• Automated synchronization processes for inventory levels and order statuses between systems.
• Comprehensive testing strategies including automation, load, and stress testing to ensure system performance and reliability.

• eCommerce platform with ERP system for product and order data synchronization
• ERP system with logistics and procurement modules
• Middleware application with CRM or customer support systems as needed
• Quality assurance tools for ongoing system testing and validation

• System must support over 10,000 products with fast, reliable data retrieval and updates
• High performance with load testing to ensure handling of peak transaction volumes
• Secure API communications and data storage complying with industry standards
• Scalable infrastructure supporting multi-country operations and future growth
• Maintainability and ease of onboarding new employees through clear documentation and training interfaces

The implementation of an integrated eCommerce and ERP ecosystem is expected to improve operational efficiency by automating inventory and order processes, reduce maintenance costs associated with legacy systems, and enhance scalability to support over 10,000 products across multiple markets. Additionally, improved data consistency and system reliability will boost customer satisfaction and enable faster decision-making, positioning the client for sustainable growth in a competitive environment.