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Enterprise Data Integration and Business Intelligence Platform to Unlock Data-Driven Insights
  1. case
  2. Enterprise Data Integration and Business Intelligence Platform to Unlock Data-Driven Insights

Enterprise Data Integration and Business Intelligence Platform to Unlock Data-Driven Insights

trigent.com
Logistics
Supply Chain
Transport

Addressing Data Silos and Inaccurate Insights in Logistics Operations

The client faces challenges with multiple disjointed systems collecting large volumes of transactional data, resulting in data silos and inconsistent, unverified information. These issues hinder accurate insights across the revenue cycle, impair decision-making, and reduce operational efficiency. The client requires a comprehensive data management solution that consolidates diverse data sources into a single trusted platform.

About the Client

A large logistics service provider operating multiple freight modalities with a complex mix of on-premises and cloud-based systems, seeking to improve data accuracy and operational visibility.

Objectives for an Integrated Data and Analytics Solution

  • Develop a scalable data integration system that consolidates data from on-premises and cloud sources.
  • Implement an Extract, Transform, and Load (ETL) process to facilitate reliable data loading into a centralized repository.
  • Create a versatile, single-source data mart to serve as the authoritative data store for all reporting needs.
  • Design and deploy an internal analytics dashboard accessible via web and mobile platforms, enabling timely decision-making.
  • Ensure high data quality through rigorous validation and testing protocols.
  • Achieve consistent, accurate, and real-time insights across multiple operational parameters, improving data reliability for stakeholders.

Core Functional System Specifications for Unified Data Analytics

  • Data Extraction Layer: Connects with multiple data sources including on-premises systems and cloud platforms.
  • ETL Process: Transforms and loads data from raw formats into a centralized data mart for consistency.
  • Scalable Data Mart: Maintains a single source of truth, accommodating data modifications and growing volumes.
  • Dashboard & Reporting Engine: Offers an internal repository for dashboards, accessible via web browsers and mobile apps.
  • End-to-End Testing & Validation: Data quality verification, system testing, and creation of test datasets to ensure accuracy.
  • Cross-Platform Compatibility: Reports function seamlessly across operating systems, browsers, and devices.

Preferred Technical Architecture and Platforms

ETL tools facilitating scalable data processing
Data mart implementation leveraging modern database solutions with support for large datasets
Web-based BI server with browser and mobile access capabilities
Robust data validation frameworks

External Systems and Data Source Integrations

  • Legacy on-premises systems for transaction and imaging data
  • Cloud-based platforms such as CRM and fleet management tools
  • Third-party logistics and telematics data providers
  • Flat file data feeds for budget and financial information

Key Non-Functional System Requirements

  • System scalability to handle increasing data volumes
  • High availability and uptime to support 24/7 operations
  • Data security and access controls, ensuring verified data integrity
  • Performance benchmarks enabling real-time or near-real-time reporting
  • Cross-platform operability with minimal latency

Projected Business Benefits and Impact of the Data Platform

The implementation of an integrated data consolidation and BI platform is expected to significantly enhance data accuracy and consistency, leading to more reliable insights. This will facilitate proactive decision-making, optimize operational efficiency, and reduce data-related errors, ultimately driving increased revenue and customer satisfaction across the logistics network.

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