The client’s marketing SaaS platform offers a broad selection of predesigned templates for campaign creation. However, user engagement with templates remains below expectations, as many users prefer to build campaigns from scratch, leading to suboptimal marketing efficiency. This disconnect indicates a need for improved template relevancy and easier discovery tailored to individual website characteristics.
A mid-sized SaaS company providing marketing automation tools with a focus on website optimization and campaign creation, aiming to improve user engagement with customizable templates.
The implementation of website analysis-driven template recommendations is expected to significantly increase template utilization rates, leading to enhanced user engagement and higher campaign success rates. Based on prior testing, such enhancements could elevate template adoption from a low baseline to above 70%, improving overall platform satisfaction and reducing the bounce rate for new users.