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Enhancing Digital Security and User Experience through Native Feature Integration

coderio.com

Financial services

Real estate

Challenges in Authentication Security and User Experience

Banco Hipotecario needed to modernize its authentication and authorization processes to strengthen security while maintaining seamless user experiences across mobile apps and web portals, without disrupting existing business operations.

About the Client

A leading banking institution in Argentina specializing in mortgage lending, banking services, and financial solutions for millions of customers nationwide.

Goals for Enhanced Security and User Experience

Implement robust security measures for digital access
Ensure frictionless user experience during authentication
Integrate security features across iOS, Android, and web platforms
Maintain compatibility with existing banking systems
Improve customer satisfaction through secure and intuitive interfaces

Core Security and UX Enhancements

Biometric authentication integration (Face ID, Touch ID, Android Biometrics)
Secure API development for backend communication
Unified access control across mobile and web platforms
Multi-factor authentication workflows
Real-time security monitoring dashboards

Technology Stack Requirements

iOS

Android

RESTful APIs

OAuth 2.0

JWT

System Integration Needs

Legacy banking core systems
Customer identity databases
Web portal infrastructure
Security information and event management (SIEM) systems

Performance and Security Standards

High-availability architecture (99.9% uptime)
End-to-end encryption (AES-256)
Compliance with financial regulations (PCI DSS, GDPR)
Scalable infrastructure for millions of users
Low-latency authentication processes (<500ms response time)

Expected Business Impact

The implementation will significantly reduce security vulnerabilities while improving customer trust through seamless authentication. Enhanced platform security will decrease fraud risks by 60-70%, increase user retention through improved UX, and ensure compliance with financial industry regulations, positioning Banco Hipotecario as a leader in secure digital banking solutions.