The client faces difficulties in delivering comprehensive, accurate, and scalable performance metrics from multiple data sources to their vendors. Existing dashboards lack clarity on long-term engagement value, impairing vendors' ability to evaluate their partnership impact. The backend APIs are insufficient for future scalability, and the existing interface does not support reusable, maintainable components, complicating ongoing development efforts.
A mid-sized enterprise providing B2B services seeking advanced analytical tools to empower their partners with performance insights.
The new analytics dashboard aims to empower vendors with clear, actionable insights into their long-term engagement value, driving improved partner satisfaction and retention. The system's scalable architecture will support future growth and feature expansion, reducing development time for future updates. Enhanced performance monitoring and reliable data integration are expected to significantly improve user experience and platform credibility, ultimately leading to increased partner engagement and business growth.