The client faces significant issues with app performance, including slow startup times exceeding optimal thresholds, complex and unfriendly product listing interfaces, and challenges in scaling to handle a large volume of products and users. These issues hinder the delivery of an engaging, fast, and reliable shopping experience, negatively impacting customer satisfaction and retention.
A leading online fashion retailer aiming to elevate customer shopping experience, improve app performance, and increase user engagement through innovative features.
By implementing these enhancements, the platform aims to significantly improve user experience leading to increased app downloads (targeting over 3 million on iOS and Android), higher customer engagement, and faster transaction processing. The revamped experience is expected to reduce app startup times to under 3 seconds, support massive scalability, and drive higher sales conversion rates facilitated by personalized, engaging, and reliable functionalities.