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Enhanced Digital Onboarding Platform with AI-Driven eKYC for Cooperative Banking Network

ailleron.com

Financial services

Challenges in Digital Transformation for Cooperative Banking

Need for rapid implementation (3-month timeline) of a reliable, scalable eKYC solution to enable remote customer onboarding while maintaining regulatory compliance, improving verification success rates, and supporting seamless integration with legacy banking systems.

About the Client

Second-largest cooperative financial institution in Poland with 192 banks, 1,500 branches, and 1.5M+ customers seeking digital transformation of banking services

Digital Onboarding Transformation Goals

Implement biometric verification with 95%+ accuracy for identity authentication
Reduce account opening time to under 15 minutes with 9-step process
Achieve 80%+ adoption rate for remote loan applications
Ensure compliance with Polish banking regulations and EU data protection standards
Enable scalability across 192 cooperative banks nationwide

Core System Capabilities

Biometric facial recognition with liveness detection
Polish ID document verification (authenticity, integrity, data validation)
Advanced OCR for automated data extraction
Configurable decision engine for verification workflows
Manual verification fallback capability
Real-time verification analytics dashboard
Secure document storage and audit trail

Technology Stack Requirements

IDENTT biometric authentication framework

Cloud-native microservices architecture

AI/ML-based document verification engines

RESTful API integration layer

Blockchain-based audit trail system

System Integration Needs

Core banking system (CBS) integration
Customer Relationship Management (CRM) platform
Regulatory reporting infrastructure
Existing mobile banking application ecosystem

Operational Requirements

99.99% system uptime SLA
Sub-200ms biometric verification latency
AES-256 data encryption at rest/in transit
Horizontal scalability for 100K+ daily transactions
Compliance with GDPR and PSD2 regulations

Expected Business Impact of Digital Onboarding Enhancement

Projected 3-year ROI through 20%+ monthly new account growth via digital channels, 80%+ remote loan processing adoption, and 40% reduction in customer acquisition costs. Solution expected to support 55K+ monthly active digital onboarding sessions while maintaining 99.8% verification accuracy rates.