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Enhance Website Security and User Experience

enterprisemonkey.com.au

Information technology

Security Concerns and User Friction

The website is exhibiting security verification prompts that interrupt user flow, potentially leading to abandoned sessions and a negative user experience. This indicates a need to improve security measures while minimizing disruption to users.

About the Client

Enterprisemonkey Australia is a provider of software solutions, focusing on enterprise-level applications and services.

Project Goals

Reduce user friction caused by security verification.
Enhance website security posture.
Improve overall user experience.
Minimize impact on website performance.

Functional Requirements

Implement a robust and modern authentication method.
Reduce the frequency of security prompts.
Provide alternative verification options (e.g., Captcha alternatives).
Ensure compliance with relevant security standards.

Security & Authentication

Modern Authentication protocols (e.g., OAuth 2.0, OpenID Connect)

CAPTCHA alternatives (e.g., reCAPTCHA v3)

Secure server-side implementation

Security & Performance

High security – protection against common web vulnerabilities.
Scalability – ability to handle increasing user traffic.
Performance – minimize latency and page load times.
Reliability – ensure consistent availability of the verification system.

Expected Business Impact

Improved user experience will lead to higher conversion rates, reduced bounce rates, and increased customer satisfaction. Enhanced security will protect sensitive data and maintain customer trust, minimizing potential security breaches and associated costs.