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Emergency Preparedness Communication Platform for Retail Workforce

3sidedcube.com

Retail

Information technology

Inefficient Emergency Communication Infrastructure

Existing physical emergency manuals were difficult to update and access across 347 stores, creating operational risks during critical situations like natural disasters or active shooter scenarios.

About the Client

Luxury department store chain with 347 US locations and 74,000 employees, ranked 25th on Fortune 500

Digital Transformation Goals

Replace physical emergency manuals with digital platform
Ensure real-time updates across all 347 store locations
Improve emergency response preparedness for 74,000 employees

Core System Capabilities

Emergency response training modules
Location-specific emergency contact directories
Digital emergency assessment forms
Offline content access functionality
Centralized content management system

Technology Stack Requirements

React Native for cross-platform mobile development

Flutter for web platform implementation

AWS cloud hosting

Content Delivery Network (CDN) integration

System Integration Needs

Existing HR management system synchronization
Enterprise notification services
Store location mapping APIs

Operational Constraints

Support 74,000 concurrent users
99.9% system availability SLA
Role-based access control (RBAC)
Offline-first architecture
GDPR/HIPAA compliance

Business Value Projections

Enables immediate dissemination of critical safety information across all 347 locations, reduces emergency response training time by 60%, and maintains compliance with evolving safety regulations through centralized content management.