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Development of Scalable E-Commerce Platform with Enhanced User Experience

symfa.com

eCommerce

Retail

Information technology

Current Platform Limitations

The client's legacy e-commerce system suffers from poor user experience, limited mobile responsiveness, slow transaction processing, and inability to scale during peak traffic periods, resulting in lost sales and customer dissatisfaction.

About the Client

A multinational online retail platform serving B2C and B2B customers

Key Project Goals

Design and implement a modern, responsive e-commerce platform
Improve transaction processing speed by 70%
Ensure 99.9% uptime during peak shopping seasons
Enhance mobile user experience with native app integration

Core System Requirements

Dynamic product catalog with AI-powered search
Multi-payment gateway integration
Real-time inventory tracking
Personalized user accounts with wishlists
Admin dashboard for order and vendor management

Technology Stack

React.js

Node.js

MongoDB

AWS CloudFront

GraphQL

Third-Party Integrations

Stripe/PayPal payment gateways
Shopify POS integration
Google Analytics 4
Twilio SMS notifications

Performance Criteria

Support 10,000 concurrent users
Page load time < 2 seconds
PCI-DSS compliance
Auto-scaling architecture

Expected Business Outcomes

Projected 35% increase in conversion rates, 50% reduction in server costs through optimized cloud architecture, and 20% growth in mobile sales within six months of launch, positioning the client as a market leader in omnichannel retail solutions.