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Development of Robust Emergency Assistance Platform for Senior Citizens

oxagile.com

Health & Fitness

Medical

Non-profit

Critical Communication Challenges in Elderly Emergency Response

Existing solutions failed to provide reliable, immediate connectivity between elderly users and caregivers during emergencies, with specific gaps in low-latency communication, network adaptability, and real-time location tracking capabilities.

About the Client

Australian-based startup focused on elderly care solutions and emergency response services

Key Goals for Emergency Response System

Implement ultra-low latency video/audio communication (under 3s setup)
Ensure 99.9% connection reliability across varying network conditions
Develop adaptive communication protocols for different device capabilities
Create intuitive caregiver coordination platform with emergency dispatch integration

Core System Capabilities

Peer-to-peer video calls with automatic quality adaptation
Real-time GPS tracking with emergency route sharing
Multi-participant emergency coordination (up to 3 participants)
Integrated taxi dispatch via Uber API
Contact management with SMS-invite functionality
Secure payment gateway with subscription management

Technology Stack Requirements

Java

WebRTC

Vonage API

3D Secure authentication

Critical System Integrations

Vonage Video API
Uber Ride Request API
Payment Gateway (PCI-DSS compliant)

Operational Requirements

Support 450+ concurrent video streams per server
Dynamic bandwidth adaptation (2G/3G/4G/WiFi compatibility)
Battery-efficient communication protocols
Sub-3 second call connection SLA
AES-256 end-to-end encryption for all communications

Expected Business Outcomes

Enables immediate emergency response capabilities for elderly populations, reduces caregiver response times by 60%, supports scalable deployment across multiple geographic regions with varying network infrastructure quality, and establishes foundation for future healthcare technology expansions.