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Development of Real-Time AI Voice Agent for Scalable Sales Outreach

dataforest.ai

Advertising & marketing

Information technology

Business services

Challenges in Scaling Human-Led Sales Operations

The client faced limitations in traditional cold-calling operations, including inconsistent sales quality, high operational costs, and inefficiencies in integrating voice interactions with CRM/ATS systems. Existing solutions lacked humanlike conversational capabilities, struggled with noisy environments, and failed to deliver real-time responsiveness, hindering competitive advantage.

About the Client

A top affiliate CPA network focused on delivering high-quality leads and maximizing campaign performance through continuous innovation in affiliate marketing.

Strategic Goals for AI-Driven Sales Transformation

Deploy a real-time AI voice agent capable of humanlike sales conversations
Achieve sub-450ms response latency to outperform human reaction times
Ensure 1:1–1.5 sales quality ratio compared to human agents
Enable seamless integration with custom CRM and ATS platforms
Reduce operational costs while scaling outreach capabilities

Core System Capabilities

Real-time natural language processing for sales dialogues
Adaptive noise suppression in call environments
CRM/ATS data synchronization and logging
Sales script personalization via Retrieval-Augmented Generation (RAG)
Performance analytics dashboard for conversion tracking

Technology Stack Requirements

Silero VAD

Whisper

Gemini

ElevenLabs

SIP

System Integration Needs

Custom CRM
Applicant Tracking System (ATS)

Operational Constraints

Sub-450ms end-to-end voice response latency
99.9% uptime reliability
Data encryption for call logs and customer information
Scalable architecture for 1000+ concurrent calls

Anticipated Business Outcomes

Implementation of the AI voice agent is expected to reduce sales operation costs by 60% while maintaining or exceeding human performance metrics. The solution will enable 24/7 scalable outreach, improve data accuracy through automated CRM updates, and provide predictive insights for campaign optimization, positioning the client as a market leader in AI-driven affiliate marketing.