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Development of On-Demand Handyman Platform with Multi-Module Architecture and Advanced Service Matching

suffescom.com

Business services

Consumer products & services

Information technology

eCommerce

Challenges in Service Accessibility and Digital Transformation

Busy consumers face difficulties finding reliable home service providers, while skilled professionals lack efficient platforms to monetize their services. The client required a digital solution to streamline service booking, ensure quality assurance through warranties, and create a scalable marketplace with real-time matching capabilities.

About the Client

Digital marketplace connecting service seekers with verified professionals for home maintenance, cleaning, and repair services

Project Goals for Enhanced Service Delivery

Create a scalable mobile platform for instant home service booking
Implement real-time matching between users and verified service providers
Establish quality assurance through service warranties and vendor verification
Develop a multi-module system for users, vendors, and administrators
Increase market penetration through feature-rich mobile application

Core Platform Functionalities

User registration and profile management
Service catalog with pricing transparency
Real-time service request submission
Vendor matching algorithm with location-based filtering
Integrated payment gateway with warranty system
Vendor service management dashboard
Admin verification and dispute resolution system
Push notifications for service updates

Technology Stack Requirements

React Native

Node.js

MongoDB

AWS Cloud Services

Firebase Realtime Database

Third-Party System Integrations

Payment gateways (Stripe/PayPal)
Google Maps API
SMS/Email notification services
Identity verification systems

System Quality Attributes

High scalability for concurrent users
Enterprise-grade data security
Sub-200ms response times for booking requests
99.9% system uptime SLA
Cross-platform compatibility

Anticipated Business Impact of Digital Transformation

Projected 300% increase in service request volume within first 6 months, 40% reduction in service booking time, and 25% annual growth in verified service providers. The platform is expected to achieve 500,000+ downloads within first year, with 35% month-over-month revenue growth from service commissions and premium vendor listings.