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Development of Multiplatform Food Ordering App with Integrated Restaurant Management System
  1. case
  2. Development of Multiplatform Food Ordering App with Integrated Restaurant Management System

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Development of Multiplatform Food Ordering App with Integrated Restaurant Management System

acropolium
Food & Beverage
Hospitality & leisure
Information technology

Market Gap in Food Pre-Ordering Solutions

In 2013, market research revealed a complete absence of mobile applications enabling pre-ordering for food-to-go, resulting in significant customer wait times and operational inefficiencies for restaurants. Existing solutions failed to connect customers with restaurants digitally for advance ordering.

About the Client

Technology solutions provider specializing in HoReCa industry innovations through internal R&D initiatives

Digital Transformation Goals

  • Develop cross-platform mobile application for food pre-ordering
  • Create integrated restaurant management system for order processing
  • Validate React Native as enterprise-grade mobile development framework

Core System Capabilities

  • Customer-facing React Native app for menu browsing and order placement
  • Restaurant management portal with order tracking and status updates
  • Push notification system for order status communication
  • Analytics dashboard for business intelligence
  • Multi-restaurant support with individual configuration options

Technology Stack Requirements

React Native
PHP
Laravel
MariaDB
Ionic Framework

System Integration Needs

  • Payment gateway integration
  • Push notification services (Firebase/Apple Push)
  • Third-party analytics platforms
  • Restaurant POS system connectors

Operational Requirements

  • 99.9% system availability during peak hours
  • Sub-200ms response time for order status updates
  • PCI-DSS compliance for payment processing
  • Horizontal scalability for 10x order volume growth

Operational Efficiency and Business Growth Impact

Implementation expected to reduce customer wait times by 90%, increase restaurant profitability by 30% through commission-free operations, attract 55% new customers via digital channels, and reduce staffing costs by 40% through automated order management.

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