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Development of Maritime SaaS Quality Management System (QMS) with Compliance Automation

instinctools.com

Information technology

Business services

Environmental Services

Challenges in Maritime Quality Management

Maritime enterprises face significant operational inefficiencies due to paper-based quality management workflows, including delayed documentation updates, compliance risks from outdated standards, human errors in manual processes, lack of traceability, and reputational damage from quality management failures.

About the Client

Global SaaS software provider specializing in maritime industry digital transformation solutions

Digital Transformation Goals

Digitize and automate quality management workflows for maritime operations
Ensure compliance with maritime-specific and international standards (ISM, ISPS, ISO 9001/14001/45001)
Create centralized, secure document repository with role-based access
Automate audit trails and risk management processes
Reduce human error through workflow automation

Core System Capabilities

Metadata-driven document creation with template support
Collaborative review/approval workflows with deadline tracking
Regulatory compliance modules for maritime standards
Automated audit trail with version control
Risk management matrix with color-coded hazard identification
Periodic risk assessment scheduling
Cross-document linkage for traceability

Technology Stack

Microsoft Azure

MFiles

Microsoft 365 Integration

System Interoperability

ERP systems
CRM platforms
IMS (Information Management Systems)

Operational Requirements

Enterprise-grade security with role-based access control
High-availability cloud architecture
Real-time collaboration performance
Compliance with ISO 27001 information security standards
Scalable document storage architecture

Business Transformation Outcomes

Expected outcomes include 70% reduction in documentation processing time, 90% improvement in compliance audit readiness, 60% decrease in quality management errors, and 50% faster risk assessment cycles through automated workflows and centralized digital repository implementation.