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Development of High-Performance Grocery Delivery App with Enhanced User Experience

suffescom.com

Food & Beverage

Retail

eCommerce

Current Platform Limitations

Existing website suffers from slow loading times causing customer attrition. Lack of modern features like real-time tracking and limited payment options hinders customer satisfaction and operational efficiency. Need for a scalable mobile-first solution to handle growing demand.

About the Client

Online grocery delivery platform providing fresh and premium quality grocery items to customers since 2015

Key Project Goals

Reduce customer acquisition cost through improved app performance
Increase customer retention through enhanced user experience
Implement real-time delivery tracking capabilities
Expand payment gateway integrations
Build scalable infrastructure to support 100k+ monthly orders

Core System Requirements

Smart search filter with auto-suggestions
Multi-payment gateway integration (credit card, e-wallet, UPI)
Real-time order tracking with GPS integration
Delivery task assignment automation
Invoice management system
Customer feedback and rating module

Technology Stack Requirements

React Native for cross-platform mobile development

Node.js backend with MongoDB database

AWS cloud infrastructure

GraphQL API for data querying

Third-Party Integrations

Google Maps API for location services
Stripe/PayPal API for payments
Firebase Cloud Messaging for notifications
Twilio for SMS verification

System Quality Attributes

99.9% system uptime SLA
Sub-2-second page load times
PCI-DSS compliance for payment security
Horizontal scalability for peak demand handling
Role-based access control (RBAC)

Expected Business Outcomes

Projected 40% reduction in customer acquisition cost, 25% increase in repeat customers, and 50% faster order processing times. Platform should support 10,000+ concurrent users with 20% monthly growth in app installs. Expected to achieve 100,000+ monthly transactions within first year post-launch.