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Development of Custom AI-Driven Business Process Automation Platform
  1. case
  2. Development of Custom AI-Driven Business Process Automation Platform

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Development of Custom AI-Driven Business Process Automation Platform

velvetech.com
Financial Services
Information Technology
Business Services

Identified Business Challenges

Fragmented service offerings, lack of integrated digital solutions, and inefficient manual processes across client operations were causing delays in project delivery, inconsistent regulatory compliance, and missed opportunities for automation-driven efficiency gains in highly regulated domains.

About the Client

A technology consulting firm specializing in IT solutions, enterprise system integration, and AI-driven digital transformation for regulated industries.

Strategic Project Objectives

  • Develop a unified platform combining AI/ML, IoT, and BPO capabilities
  • Automate compliance-heavy workflows in financial services
  • Integrate legacy systems with modern cloud infrastructure
  • Reduce operational costs by 30% through intelligent process automation
  • Accelerate time-to-market for client-specific solutions

Core Functional Requirements

  • AI/ML-driven document processing with regulatory compliance checks
  • IoT device data aggregation and anomaly detection
  • Customizable BPO workflow automation builder
  • Real-time analytics dashboard for operational KPIs
  • Secure API gateway for legacy system integration

Technology Stack Preferences

Python
TensorFlow
AWS IoT Core
Kubernetes
React

Required System Integrations

  • SAP ERP systems
  • KAZOO communications platform
  • Third-party financial APIs

Critical Non-Functional Requirements

  • HIPAA/GDPR compliance
  • 99.99% uptime SLA
  • Horizontal scalability
  • Sub-second API response times
  • Role-based access control

Anticipated Business Impact

Enables financial institutions to reduce manual compliance workloads by 45%, achieve 20% faster regulatory reporting cycles, and maintain 100% audit readiness through automated compliance tracking, while creating a scalable foundation for expanding into healthcare and government sectors.

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