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Development of Connected Vehicle Maintenance Platform with OBD2 Integration

itcraftapps.com

Automotive

Retail

Business services

Customer Engagement & Technical Integration Challenges

Existing customer interaction limited to parts sales, requiring enhanced digital engagement through proactive vehicle maintenance solutions while overcoming technical complexities of OBD2 device integration and cross-platform compatibility.

About the Client

Largest automotive spare parts importer and distributor in Central Europe with $850M capitalization, offering 2M+ vehicle products and seeking digital transformation through connected vehicle technology

Digital Transformation Goals

Create mobile platform for real-time vehicle diagnostics
Implement workshop booking system with service recommendations
Develop proactive maintenance reminder system
Establish hardware-software integration framework
Enhance customer retention through value-added services

Core System Capabilities

Garage location finder with filtering options
Real-time OBD2 diagnostic data interpretation
Automated service recommendation engine
Maintenance scheduling with calendar integration
Vehicle health score dashboard
Battery voltage monitoring with alerts
MOT/insurance expiration tracking system

Technology Stack Requirements

Native Android development

Bluetooth Low Energy (BLE) protocol

OBD2 diagnostic protocol integration

RESTful API architecture

Cloud-based data analytics

System Integration Needs

Vehicle ECU diagnostic systems
Third-party workshop management systems
Payment gateway for premium features
Geolocation services API
Customer relationship management (CRM) platform

Operational Requirements

Sub-500ms diagnostic data latency
99.9% connection reliability over BLE
Cross-version Android compatibility (API 21+)
Data encryption for vehicle telemetry
Scalable backend for 100k+ concurrent users

Business Value Projections

Anticipated 40% increase in customer touchpoints through proactive maintenance alerts, 25% growth in service bookings via integrated workshop network, and 15% improvement in customer retention through enhanced digital engagement. Hardware integration expected to drive 30% adoption of premium service tier.