Development of an Order Tracking and Management Platform for Logistics Operations

The client faces inefficiencies in delivery processes, limited real-time visibility of orders, difficulty in coordinating among different user roles, and lack of integrated communication channels for resolving delivery issues, leading to delays and decreased operational transparency.

A mid-sized logistics company focused on warehousing, packing, and delivery services aiming to optimize delivery workflows and improve transparency.

• Create a scalable SaaS platform enabling real-time order tracking with status updates and key delivery metrics.
• Implement role-based user management with email invitation system to facilitate secure access.
• Integrate in-app communication to resolve delivery issues promptly.
• Provide the ability to generate and print QR codes, barcodes, and purchase information in PDF format for order identification and tracking.
• Enable uploading and managing inventory data via Excel files directly within the platform.

• Real-time order status tracking with details such as delivery stage, time metrics, and updates on returned or changed addresses.
• Role-based access control with invitation and onboarding via email.
• In-platform messaging or conversation feature linked to specific orders for issue resolution.
• PDF generation containing QR codes, barcodes, and order details for easy scanning and identification.
• Functionality for users to upload inventory information through Excel files, linked directly to order delivery pages.

• PDF generation libraries for creating QR code and barcode PDFs
• Email service for user invitations and notifications
• Excel file parsing tools for inventory uploads

• Scalable architecture to support expanding user base and order volume
• System uptime target of 99.9%
• Secure data handling and user authentication protocols
• Rapid response and load times for real-time tracking and updates.

The implementation of this platform is expected to streamline delivery workflows, enhance real-time visibility for users, improve communication channels, and enable inventory management, leading to faster delivery times, increased transparency, and easier operational control. The result is a more efficient logistics operation, supporting growth and customer satisfaction.