Development of an IoT-Enabled Feedback and Analytics Platform for Workplace Satisfaction

The client faces fragmented feedback processes relying on manual surveys and spreadsheets, leading to delays in insights and limited ability for real-time facility management. Geographic and timezone barriers complicate coordination across multiple regions, while unreliable data collection methods hinder actionable decision-making. These issues impede proactive employee engagement and facility improvements.

A large-scale manufacturing enterprise seeking to modernize employee experience monitoring through real-time feedback collection and analytics.

• Achieve a 2x increase in feedback data logging efficiency via IoT solutions.
• Enhance employee participation in feedback collection from 40% to at least 82%.
• Reduce issue resolution time from 3 weeks to under 24 hours through real-time analytics.
• Improve employee satisfaction scores by approximately 68% through responsive facility management.
• Increase focus on impactful improvements, resulting in 30% cost savings by eliminating unnecessary work.

• Deployment of smart IoT devices (beacons) in office and factory environments to trigger location-specific surveys on employee mobile devices.
• A web interface for administrators to define, schedule, and customize feedback campaigns, questions, and intervals.
• Real-time analytics dashboards displaying response patterns, trends, and detected issues, enabling immediate action.
• High-availability cloud infrastructure capable of processing and storing large volumes of sensor logs and response data with scalable architecture.
• Automated notification and alert systems for rapid issue detection and resolution.

• Mobile device management for survey delivery
• Facility management systems for issue tracking
• Analytics and reporting tools
• User authentication and role management systems

• System availability of 99.9% uptime with 24/7 accessibility across global regions
• Capacity to handle millions of sensor logs and survey responses with minimal latency
• Data security and privacy compliance (e.g., GDPR, local regulations)
• Scalable architecture to accommodate future growth

The implementation of this IoT-enabled feedback system is expected to double sensor data logging efficiency, significantly increase employee participation, reduce problem resolution time from weeks to a day, and enhance overall employee satisfaction by up to 68%. Additionally, targeted, data-driven facility improvements will lead to approximately 30% cost savings by prioritizing impactful changes and streamlining operations.