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Development of an IoT-Based Emergency Communication Hub for Home and Nursing Care Patients

dac.digital

Medical

Information technology

Challenges in Developing a Reliable Emergency Communication Device

The client faced outdated components, limited documentation, and supply chain disruptions (e.g., semiconductor shortages) after a six-year prototyping phase. They required a simplified, user-friendly IoT hub for elderly patients to contact caregivers during emergencies outside working hours, with strict reliability and compliance requirements.

About the Client

A MedTech company specializing in implementing innovative solutions for nursing homes and in-home patient care.

Key Goals for the Communication Hub

Develop a reliable IoT-based communication hub for emergency patient-caregiver interaction
Replace outdated components with market-available alternatives
Ensure compliance with EU MedTech regulations
Extend battery life to at least 48 hours
Enable seamless integration with wireless sensors (up to 64 devices)

Core Functionalities and Features

Emergency alert system via dedicated physical buttons
Wireless connectivity (dual SIM, WiFi, Bluetooth Low Energy)
Battery life optimization for 48-hour operation
Integration with wireless health sensors
Clear display for status feedback

Technologies and Frameworks

C++

Microservices

Bluetooth Low Energy (BLE)

Microsoft .NET

Microsoft Azure

Kubernetes

System Integrations

Dual SIM cellular connectivity
WiFi and Bluetooth protocols
EU MedTech compliance frameworks

Non-Functional Requirements

Scalability to support 64+ connected devices
48-hour minimum battery life with energy-efficient design
High reliability and fault tolerance for emergency scenarios
Compliance with EU MedTech security and data privacy standards

Expected Business and Operational Impact

The solution will reduce time-to-market for the client's IoT hub, ensure compliance with regulatory standards, and provide a reliable emergency communication channel for elderly patients. By optimizing battery life and simplifying user interaction, the device will enhance patient safety and caregiver responsiveness while reducing technical barriers for non-tech-savvy users.