Development of an IoT Self-Serve Beverage Kiosk with Facial Recognition Integration

The client faces challenges with crowded environments, inefficient serving processes, and the limitations of inflexible third-party hardware/software components. Existing hardware is limited in capacity, non-customizable, and difficult to scale, leading to operational bottlenecks and restricted growth opportunities.

A technology-driven beverage service provider seeking to deploy an automated self-serve kiosk system that uses facial recognition for user identification and transaction automation.

• Enhance user experience by enabling quick, automated self-service for beverages via facial recognition.
• Increase operational scalability by upgrading hardware to manage multiple taps and improve system control.
• Develop proprietary, configurable software that supports remote management and future expansion to other clients and markets.
• Achieve measurable business improvements such as a targeted 100% increase in daily revenue within the first week of deployment.

• User onboarding with personal data entry, ID scanning, and facial reference photo capture.
• Facial recognition module to identify returning users with a match rating system.
• On-site review and approval interface for staff to verify recognition matches before dispensing.
• Automated billing and transaction recording linked to user identification.
• Hardware control system managing multiple taps (up to eight or more) with reliable performance.
• Remote configuration and management capabilities for software updates and hardware adjustments.
• Owns proprietary facial recognition and transaction tracking technology for customization and scalability.

• Facial recognition cloud APIs for identification
• Payment gateway systems for transaction processing
• Hardware controllers for tap management
• Remote management dashboards

• Scalability to support multiple kiosks and increased tap controls
• High system uptime and reliability
• Secure user data handling and compliance with privacy standards
• Responsive remote configuration and real-time monitoring

Implementing this IoT self-serve kiosk system is expected to significantly increase operational efficiency, improve user experience, and boost revenue with a targeted 100% increase in daily earnings within the first week of deployment. The scalable design supports expansion into multiple venues and markets, enabling sustainable growth and market differentiation.