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Development of an Intuitive Collaborative Task Management Platform for Non-Digital Industries
  1. case
  2. Development of an Intuitive Collaborative Task Management Platform for Non-Digital Industries

Development of an Intuitive Collaborative Task Management Platform for Non-Digital Industries

evojam.com
Business services
Hospitality & leisure
Other industries

Identifying the Challenges Faced by Non-Digital Businesses in Task and Collaboration Management

Non-digital and traditionally managed organizations struggle with inefficient communication, limited visibility into workflows, and lack of integrated digital tools to streamline daily tasks and interdepartmental collaboration, leading to reduced productivity and employee wellbeing.

About the Client

A mid-sized organization in the hospitality sector seeking to enhance operational efficiency and employee collaboration through a user-friendly project management tool.

Goals for Building a User-Friendly, Integrated Task Management Solution

  • Create an easy-to-navigate task management platform that fosters collaboration across departments.
  • Implement features that facilitate communication, including built-in chat and file sharing.
  • Develop flexible plans (freemium and paid) to scale with user needs and promote business growth.
  • Achieve high user satisfaction by maintaining simplicity without sacrificing functionality.
  • Enhance organizational visibility into workflows, supporting process scaling and operational transparency.

Core Functionalities for the Collaborative Task Management Platform

  • Interactive Kanban boards for visual task tracking and management
  • Built-in real-time chat with file sharing for seamless communication
  • User role and permissions management
  • Integration with external tools such as communication platforms (e.g., chat, email), automation tools, and project repositories
  • Automated notifications and workload reporting dashboards
  • Flexible subscription plans with enhanced features for scaling teams

Preferred Technologies and Architectural Approaches

Cloud-based infrastructure for scalability
Modern frontend frameworks for intuitive user interfaces
Custom backend data repositories to ensure data integrity and flexibility
API-driven architecture to facilitate integrations

Essential External System Integrations

  • Communication platforms (e.g., Slack, Teams)
  • Automation tools (e.g., Zapier)
  • Version control and code repositories (e.g., GitHub)
  • Payment and billing systems for subscription management

Key Non-Functional System Requirements

  • High scalability to support growing user base
  • Robust security measures to protect user data and ensure compliance
  • Reliable performance with minimal latency, supporting real-time collaboration
  • Availability of backups and disaster recovery capabilities
  • Usability optimized for non-technical users

Projected Business Benefits of the Task Management Platform

The implementation of this platform is expected to improve operational efficiency, enhance cross-departmental communication, and provide scalable project management solutions, leading to increased customer satisfaction, higher employee wellbeing, and the potential to expand service offerings. Targeted outcomes include improved workflow visibility and flexible growth options, aligning with organizational scaling ambitions.

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