Development of an Internal Innovation Platform for Enhanced Idea Management and Employee Engagement

The organization faces difficulties in capturing innovative ideas from employees at all levels, particularly those involved in daily operations. Existing processes lack a structured platform to collect, evaluate, and implement ideas efficiently. Additionally, there's a need for a secure, compliant solution capable of handling sensitive data and supporting cross-departmental collaboration to accelerate innovation pipelines across regional subsidiaries.

A large, regional financial institution aiming to foster innovation and improve internal idea sourcing, with multiple subsidiaries seeking a unified platform for idea collection, evaluation, and implementation tracking.

• Develop a scalable, secure digital platform to facilitate organization-wide ideation campaigns, enabling employees to submit and share ideas easily.
• Implement role-based customized interfaces and workflows for administrators, evaluators, and submitters to streamline campaign management.
• Incorporate gamification and feedback mechanisms to motivate ongoing participation and community engagement.
• Allow tracking of idea progress from submission through evaluation, mentoring, and implementation, ensuring transparency and accountability.
• Achieve rapid user adoption, targeting at least 50% active participation amongst relevant employees within the first three months.
• Enable future expansion into subsidiary units and third-party entities across regions, maintaining compliance with data protection standards.
• Generate innovative solutions that contribute to operational efficiencies and new revenue streams, leveraging employee insights.

• Campaign creation and management module allowing flexible setup of innovation challenges with customizable roles and permissions.
• User-friendly interface for idea submission, comments, supporting votes, and investment of virtual support points.
• Mechanisms for feedback at each stage—submission, evaluation, mentoring, and final implementation—to foster active engagement.
• Gamification features such as badges, leaderboards, and rewards integration to motivate continuous participation.
• Community features including comments, collaboration tools, and peer support functionalities.
• Tracking and reporting dashboards to monitor campaign progress, idea status, and user participation metrics.
• Data security and compliance features to protect sensitive data in accordance with industry standards.

• Authentication systems (Single Sign-On) for secure user access
• Reward and recognition systems, potentially linking badges and achievements with existing payroll or benefits platforms
• Enterprise data governance and compliance systems for sensitive data handling
• Notification systems for alerting users about campaign updates and deadlines

• High scalability to support increasing user base across multiple regions and subsidiaries
• Robust security and data privacy measures adhering to industry standards
• Availability and performance to ensure platform uptime exceeding 99.9%
• Ease of use with minimal onboarding time for diverse employee groups
• Flexible architecture to support future expansion and feature integration

The proposed innovation platform aims to significantly enhance internal idea generation, with targeted participation rates of at least 50% within three months, leading to a surge in innovative initiatives. It is expected to facilitate the submission of over 30 ideas within initial KPIs and foster a vibrant community of active users. The system will accelerate the identification and implementation of operational improvements and new revenue opportunities, ultimately strengthening the organization’s competitive position through a structured, engaging, and compliant innovation ecosystem.