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Development of an Internal Analytics Dashboard for Enhanced Business Insights
  1. case
  2. Development of an Internal Analytics Dashboard for Enhanced Business Insights

Development of an Internal Analytics Dashboard for Enhanced Business Insights

radixweb.com
Business services

Identifying Core Challenges in Data Visibility and Reporting

The client faces difficulties in consolidating data from multiple sources, leading to delays in reporting and limited visibility into key business metrics. This hampers timely decision-making and operational efficiency.

About the Client

A mid-sized enterprise specializing in business consultancy services seeking advanced data visualization and reporting tools.

Goals for Implementing a Centralized Analytics Platform

  • Develop a robust internal analytics dashboard enabling real-time data visualization and reporting.
  • Automate data aggregation from diverse systems to reduce manual efforts and improve accuracy.
  • Enhance user accessibility to tailored dashboards for different organizational roles.
  • Improve the speed of generating reports, aiming for a 50% reduction in turnaround time.
  • Enable secure access with role-based permissions to maintain data confidentiality.

Core Functionalities and Features of the Analytics System

  • Integration with multiple data sources including CRM, ERP, and marketing platforms for automated data synchronization.
  • Real-time dashboards and customizable reports tailored to different department needs.
  • Secure login with role-based access control to ensure data privacy.
  • Data filtering and drill-down capabilities for in-depth analysis.
  • Export options for reports in various formats such as PDF and Excel.
  • Automated alerts and notifications for predefined key metrics thresholds.

Preferred Technologies and Architectural Approaches

Cloud-based data warehousing solutions
Business intelligence tools with customizable dashboards
RESTful API integrations for data sourcing
Secure authentication protocols

External Systems and Data Sources Integration Needs

  • CRM systems for sales and customer data
  • ERP systems for operational data
  • Marketing platforms for campaign analytics
  • Authentication providers for secure access

Non-Functional System Performance and Security Attributes

  • System should support concurrent access by up to 200 users without performance degradation.
  • Dashboard data refresh rate should be within 5 minutes for real-time visibility.
  • Data security measures to comply with industry standards, including secure data encryption and role-based access control.
  • System availability target of 99.9% uptime.

Anticipated Business Benefits and System Impact

The implementation of the analytics dashboard is expected to streamline data reporting processes, reduce report generation time by approximately 50%, and significantly improve decision-making efficiency across departments, ultimately increasing operational productivity and data-driven insights.

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