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Development of an Integrated Online Booking Platform for Therapeutic Services with Advanced Search and Multi-System Integration
  1. case
  2. Development of an Integrated Online Booking Platform for Therapeutic Services with Advanced Search and Multi-System Integration

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Development of an Integrated Online Booking Platform for Therapeutic Services with Advanced Search and Multi-System Integration

wesoftyou.com
Health & Fitness
Medical
Information technology

Key Challenges in Therapy Booking Platform Development

Need to integrate diverse external booking systems with varying APIs, optimize system performance for high traffic volumes, and implement an advanced search engine capable of delivering fast, accurate therapist matching with geolocation filtering.

About the Client

Swiss-based digital health platform connecting users with therapy providers through a nationwide booking system

Primary Development Goals

  • Create a unified booking system integrating multiple third-party platforms
  • Implement a self-registration process for users and therapists
  • Develop a flexible subscription model for service providers
  • Ensure full compliance with European data privacy regulations
  • Establish secure API connections with external healthcare providers

Core System Capabilities

  • Multi-source booking system integration (gRPC + REST APIs)
  • Elasticsearch-powered search with geolocation filtering
  • Customizable therapist booking plugin for external websites
  • User profile management with role-based access control
  • Therapist administration dashboard with communication tools
  • Flexible subscription management system

Technology Stack Requirements

Python Django
Node.js
Vue.js
Angular.js
Elasticsearch
Docker
AWS
gRPC

External System Connections

  • Swica healthcare booking system
  • Pharmed Solutions API
  • SMS/email notification services
  • Payment gateway integration

System Performance and Security Criteria

  • High-traffic handling capacity with Node.js/Django architecture
  • Sub-second search response times with Elasticsearch
  • GDPR-compliant data encryption and storage
  • 99.9% system uptime SLA
  • Cross-platform API reliability across multiple providers

Expected Business Outcomes

Establishment of Switzerland's first nationwide integrated therapy booking platform, enabling 24/7 access to 10,000+ therapists, reducing appointment scheduling time by 70%, and creating a unified ecosystem for healthcare providers through seamless system integration and advanced search capabilities.

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