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Development of an Integrated Mobile Time Tracking and Workforce Management System
  1. case
  2. Development of an Integrated Mobile Time Tracking and Workforce Management System

Development of an Integrated Mobile Time Tracking and Workforce Management System

exposit.com
Business services
Information technology

Challenges in Workforce Time Tracking and Location Transparency

The client faces difficulties in streamlining employee time logging, managing timesheet approvals, and maintaining accurate location data during work hours. Manual processes are inefficient, and there is a need for an intuitive mobile interface that integrates with their existing ERP system, providing visibility into employee activities and whereabouts to enhance transparency, planning, and resource allocation.

About the Client

A global managed staffing and services company seeking to optimize its workforce management through digital solutions, leveraging enterprise systems and mobile technology.

Goals for the Workforce Management Software Enhancement

  • Simplify and automate employee time logging and submission via mobile applications
  • Integrate mobile time tracking data seamlessly with the existing ERP system via API
  • Enable supervisors to access detailed reports on employee locations, routes, and activity times
  • Provide geolocation tracking during working hours, with toggle options for employees
  • Enhance reporting capabilities to monitor time spent at various locations, including travel and workplace activities
  • Improve overall operational efficiency, planning accuracy, and workforce transparency

Core Functional Specifications for the Time Tracking and Location Monitoring System

  • Mobile apps for employees and supervisors with time logging, location tracking controls, and notification support
  • Location tracking capabilities that can be toggled on/off by users, active only during predefined working hours
  • Image and geofence-based checkpoints for worksite entries and exits
  • Route mapping and visit history visualization using map APIs
  • Web portal/dashboard displaying individual and team routes, activity logs, and detailed reports of time spent in various activities
  • API integration with Enterprise Resource Planning (ERP) systems to automate data exchange
  • Secure user authentication and role-based access controls

Preferred Technologies and System Architecture Overview

Mobile platforms: iOS (Objective-C/Swift), Android (Java)
Mapping and geolocation: Google Maps SDK
Push notifications: UrbanAirship SDK or equivalent
Backend: RESTful web services, Java 8, Spring Framework (Core, Security, REST)
Web frontend: AngularJS 1.5.8
Database: MS SQL Server
Servers and deployment: Windows Services, Apache Tomcat, Web Java applications

Necessary External System Integrations

  • ERP system API for data exchange and synchronization
  • Mapping service API for route visualization
  • Push notification service for real-time alerts
  • Location services for device tracking during working hours

Critical Non-Functional Specifications

  • System scalability to support potentially thousands of users across multiple regions
  • Real-time data processing for location and activity reports
  • High security standards, including data encryption and role-based access control
  • Availability of the mobile apps and web portal with 99.9% uptime
  • Performance benchmarks: location tracking updates within 5 seconds, report generation within 10 seconds

Projected Business Benefits from the Implementation

The new system is expected to significantly improve time logging accuracy and efficiency, reduce manual administrative overhead, and enhance transparency of employee activities. Anticipated outcomes include increased operational efficiency, better resource planning, and greater trust through accurate location monitoring. The system aims to streamline workforce management, supporting more informed decision-making and improved compliance with work time regulations.

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