Development of an Integrated Energy Infrastructure Optimization and Digital Engagement Platform

The energy industry faces rigorous security and reliability standards while transitioning to clean technology. Existing infrastructure requires optimized allocation and nomination processes, digital workplace solutions, EV charging management, and customer loyalty programs. These challenges hinder operational efficiency, scalability, and customer retention.

A large-scale energy provider focused on maximizing efficiency, security, and customer engagement through digital solutions.

• Implement a platform to optimize the allocation and nomination of critical energy capacity, supporting at least 1MW electricity trading operations.
• Develop a smart building management solution to enable the creation of modern, data-driven workplaces.
• Design and deploy an electric vehicle (EV) charging and battery orchestration system to support extensive EV infrastructure.
• Create a loyalty app to foster international engagement, aiming to support over 2,000 EVs and enhance customer retention.
• Build an educational utility platform to increase retail spending by 250% through gamification and improved survey efficiency.

• A capacity allocation and nomination module enabling trading and strategic planning with real-time data processing.
• A smart building application integrating environmental controls, user interface, and operational analytics.
• An EV charging and battery orchestration system for managing charging stations and battery assets dynamically.
• An international loyalty app designed to increase user engagement across borders, linked with EV usage data.
• An educational utility platform incorporating gamified surveys and tools to boost customer participation and spending.

• Real-time energy trading platforms for capacity and nomination management
• Building management systems (BMS) for smart building controls
• EV charging station networks and battery management systems
• Customer relationship management (CRM) systems for loyalty programs
• Survey and engagement platforms for gamification features

• System should support at least 1,000 concurrent users with high responsiveness
• Data security compliant with industry standards for energy and customer data
• Scalability to support future expansion to additional regions and infrastructure
• High system uptime (>99.9%) with disaster recovery capabilities

The implementation aims to enable 1MW capacity energy trading, improve operational efficiency of smart buildings, support over 2,000 EVs for batteries and charging, increase non-fuel retail spending by 250%, and elevate customer engagement through gamified educational initiatives, ultimately strengthening market position and operational resilience.