Development of an Employee Training and Knowledge Management Portal for a Large Tech Organization

The client currently relies on manual, manager-driven selection of training programs, leading to inefficient workflows and limited employee engagement in professional development efforts. The lack of a centralized platform hampers access to training resources, tracking, and approval workflows, reducing overall skill improvement and productivity.

A large enterprise with over 300 employees seeking to digitize and automate employee training, professional development, and HR processes.

• Create a centralized catalog of training materials, including courses, books, articles, and videos, to facilitate easy access and management.
• Automate training request workflows, especially for paid external training, to streamline approval and compliance.
• Empower employees to independently manage their personal development plans and receive tailored recommendations.
• Enhance engagement through gamification elements, encouraging consistent participation and achievement recognition.
• Improve management oversight with transparent approval processes and progress tracking.

• A unified database system storing over 2000+ training resources (courses, books, videos, articles) with search and filter capabilities.
• Personalized training plan creation allowing employees to select and track their development activities.
• Recommendation engine suggesting relevant materials based on employee roles and interests.
• Automated request and approval workflows for internal and external paid training, accessible to both employees and managers.
• Gamification components rewarding task completion with bonus points and achievements, redeemable for company-branded merchandise.
• Manager dashboard providing oversight, request management, and approval functionalities.
• User profile and progress tracking to monitor development milestones.

• Learning Management Systems (LMS) or external course providers for external training access
• HR management systems for employee data synchronization
• Internal communication tools for notifications and updates

• System should support at least 300 concurrent users
• High availability with 99.9% uptime
• Data security compliant with organizational standards (e.g., GDPR, ISO 27001)
• Response time under 2 seconds for main user interactions
• Flexible to accommodate future feature expansions

The new portal aims to increase employee engagement in professional development by over 300%, streamline HR and manager workflows, and reduce administrative overhead. It will centralize access to over 2000 training materials, enhance user autonomy in skill development, and foster a culture of continuous learning, ultimately contributing to improved employee performance and organizational growth.