Development of an Automated, Process-Driven IT Infrastructure Management System for High-Volume, Data-Centric Greenhouse Operations

The client operates custom-built, data-driven, and automated greenhouses with multiple applications across various servers. Their legacy systems pose security risks and hinder efficient management. They need a centralized, automated, and intelligent IT infrastructure to enable proactive monitoring and management, reduce security vulnerabilities, and support business growth in a highly automated environment.

A large-scale, technologically advanced indoor farming enterprise operating multiple climate-controlled greenhouses across the country, with a focus on sustainable, local produce delivery.

• Achieve 100% compliance in server patch management through automated updates and monitoring.
• Implement end-to-end server management and real-time monitoring to reduce issue resolution times from several hours to within 30 minutes.
• Develop a centralized oversight system that consolidates infrastructure management across multiple distributed greenhouse facilities.
• Enhance IT security by identifying and mitigating vulnerabilities associated with legacy system components.
• Leverage cloud-based capabilities to provide secure, anytime, anywhere access for operational staff.
• Streamline IT operations to free up internal resources for core business activities and strategic initiatives.

• Automated server patch management with compliance tracking to ensure security patches are applied timely.
• Real-time server monitoring and alerting to facilitate quick issue detection and resolution within a 30-minute target window.
• Distributed server backup management integrated with backup solutions for disaster recovery and data integrity.
• Centralized management dashboard providing visibility into infrastructure health, security status, and operational metrics.
• Integration with existing tools such as ticketing, remote access, and network management solutions for seamless operations.
• Cloud-enabled access (via platform like Microsoft Azure or similar) to support remote, secure, and responsive management.

• Server patching and monitoring systems
• Backup and disaster recovery management solutions
• IT service management and ticketing platforms
• Remote access and network management solutions
• Cloud platforms for remote management and data accessibility

• 100% compliance in server patch management
• Issue resolution within 30 minutes to 24 hours
• Secure management of distributed infrastructure components, including legacy systems
• Scalable architecture to accommodate future expansion of greenhouse facilities
• High availability and disaster recovery readiness
• Enhanced security protocols to mitigate legacy system vulnerabilities

The implementation of an automated, intelligent, and centralized IT infrastructure is expected to enhance security and operational efficiency, achieve full compliance in patch management, and significantly reduce issue resolution times from hours to under 30 minutes, thereby supporting sustainable growth and resilience in high-tech agricultural operations.