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Development of an Automated Employee Benefits and Compensation Management Platform
  1. case
  2. Development of an Automated Employee Benefits and Compensation Management Platform

Development of an Automated Employee Benefits and Compensation Management Platform

jelvix.com
Financial services
Insurance
Recruitment

Challenges Faced by a Benefits Administration and Employee Engagement System

The client requires a user-friendly platform capable of efficiently managing and presenting a comprehensive suite of employee perks and benefits from multiple partners. The existing system lacks structured data organization, automated reminders, notifications, scheduling functionality, and integration with sales operations, hampering effective benefits administration and stakeholder communication.

About the Client

A mid to large-sized enterprise specializing in employee benefits and social security management, aiming to streamline benefits administration and enhance employee engagement.

Goals for the Employee Benefits and Rewards Platform Development

  • Create an intuitive, structured system for managing various social security and employee benefits from multiple vendors.
  • Implement automated data processing, including benefit calculations, onboarding workflows, and data distribution to insurers, carriers, and payroll systems.
  • Develop tools such as comparison and pension calculators to facilitate benefit presentation and decision-making for employers.
  • Incorporate notification, reminder, and scheduling functionalities aligned with sales and benefits administration workflows.
  • Enhance transparency by providing employees with clear illustrations of their total compensation packages, including benefits beyond salary.
  • Ensure the platform is scalable and adaptable to accommodate new workflows, services, and integration points.

Core Functional Specifications for the Benefits Management Platform

  • Structured database for storing and updating multiple benefit offerings from different insurance and financial vendors.
  • Comparison tools and pension calculators analyzing employee demographics, contributions, healthcare plans, and taxes.
  • Automated benefit processing system for onboarding, data distribution, and benefits administration.
  • Notification and reminder system to support scheduling, compliance, and user engagement.
  • Employee-facing interface providing clear visualizations of total reward packages including non-salary benefits.
  • Integration with internal systems such as CRM, payroll, insurance providers, and local carriers.
  • Flexible architecture supporting workflow expansion and process transformation.

Technology Stack Preferences for System Development

Frontend: React 17, Typescript, Webpack 5, Sass, Redux, FinalForm, ReactRouter
Backend: PHP 8.0, MySQL, Nginx

Essential External System Integrations for Platform Functionality

  • CRM systems for sales process management
  • Payroll and HR management systems for data synchronization
  • Insurance vendors and social security providers for benefits data exchange
  • Local carriers and insurers for benefit distribution

Non-Functional System Requirements for Performance and Security

  • Scalability to support a growing number of benefit options and users
  • High performance to ensure real-time calculations and updates
  • Data security and privacy compliance, particularly with employee and benefits data
  • Reliability with minimal downtime to support business operations
  • Extensibility to incorporate new benefits, workflows, and integrations in the future

Anticipated Business Benefits and Impact of the Benefits Platform

The new benefits and compensation management platform will enable the client to streamline administration, reduce manual processing, and improve governance of employee benefits. By providing transparent, automated, and user-friendly tools for both administrators and employees, the system aims to enhance employee satisfaction, strengthen employer-employee relations, and support sales growth through improved stakeholder engagement. The platform’s capabilities are expected to facilitate higher goal achievement and operational efficiencies, similar to previous implementations that improved data accuracy and reduced administration time.

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