The client faces limited visibility into cargo loading and yard operations, resulting in difficulties for drivers to locate authorized gates, insufficient shipment tracking post-yard exit, delays in cargo dispatch, and contractual penalties potentially totaling up to $2 million annually due to shipment delays and errors. Inefficient check-in procedures, lack of digital management tools, communication barriers, and paperwork burdens exacerbate these issues.
A large-scale logistics enterprise operating multiple warehousing and transportation facilities across regions, aiming to enhance cargo handling efficiency and operational transparency.
The implementation of the automated yard management system is expected to significantly enhance operational visibility and efficiency, reducing cargo check-in and shipping delays by up to 48%. It aims to prevent approximately $2 million in contractual penalties annually, improve customer satisfaction scores by 27%, and provide a scalable, secure platform supporting multi-site operations, thereby driving cost savings and service quality improvements across all facilities.